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Privacy Policy

ALFA is aware of how important your privacy is. We will therefore only ask you for personal data – your name or e-mail, for example – if it is strictly necessary for us to provide you with the information, products or services you request from us or to contact you. In this case, we will inform you that we are going to store this data and the purpose for which we are storing it before you send it to us.

You are under no obligation to provide us with all the data we request: you only need to send us the data that is strictly essential for us to send you what you have requested or contact you. We will mark this essential data with an asterisk (*). Under no circumstances will your failure to send us non-mandatory data mean your receiving a poorer quality service.
The personal data you send us will be stored in one or more computer-processable files, enabling quicker provision of our services. Depending on the type of data they contain, the files are registered with their corresponding protection level in the Data Protection Agency.

If you have provided us with personal data at any time, you may exercise your rights of opposition, access, rectification and cancellation as established in the Data Protection Law at any time by sending an e-mail to info@grupoalfa.com or by writing to

ALFA

Av. Otaola nº 13 - 20600 EIBAR (Gipuzkoa)

Tel: 943 820 300

Fax: 943 701 458

Disclosure of data to third-party companies

If we should need to use the services of other companies (the postal service or a messenger or transport service, for example) in order to provide you with the information, products or services you require, we will only provide these companies with the information strictly necessary for them to do so, and we will prohibit them from using this information for any other purpose.

Computer Identification. Cookies.

For optimum functioning of the website, it is sometimes necessary for us to obtain information on the computer accessing it, or for us to identify this computer, in order to count the visits to the site, for example, or to know what type of browser is used by each user or so that the user does not have to select the language on the site each time they access it. In no case will this identification provide us with any personal information on yourself, or give us any information on the content of your computer.

For the above-mentioned identification purposes, text files called "cookies", which are temporarily stored in your computer, are habitually used. They are totally harmless and very small in size. The website automatically consults the cookies when you access it, and as a result it can display specific content to you in the language you previously selected, offer you specific content in accordance with choices you have already made, allow you to access reserved areas or store the products you have selected if a shopping “cart” or “basket” purchase system exists, among many other possible functions.

You may configure your Internet browser not to accept cookies, although this may prevent you from using all the features of the website.

Updating of this declaration

We may need to make changes to our Privacy Policy in the future in order to adapt it to the applicable laws at each particular time. We therefore recommend you access this page each time you wish to send us personal data.